Contact - Matt Senior Photography

QUICK ENQUIRY

FILL OUT THE FORM AND WE’LL GET BACK TO YOU

NEED SOME HELP?

When will I know my order has been accepted?

Once your payment method has been approved on the Checkout Page and you have accepted our Terms and Conditions, you will be redirected to a Thank You page on our website with information about your order. This page indicates that your order has been processed and you will receive an email from us at the email address you provided during the checkout process.

I haven’t received a confirmation?

If you cannot locate your confirmation email once you have placed your order, please check your spam/junk folder. If necessary, please check that your mailbox storage capacity hasn’t been exceeded. If you still can’t find your order confirmation email, please contact us.

Will the quality of the photographic print be better than the quality on the website?

Yes, the photograph quality on the canvas print will be much higher-quality and sharper than the photo quality on the website. The quality and image size has been reduced for the website to enable faster loading times.

How is my order packaged?

To ensure that your goods arrive undamaged, we only use high-quality packaging. The canvas prints are provided with extra edge protection to avoid any damage to the corners during transit.

Can I track my order?

We provide tracking information for orders placed in most countries we deliver to. You will receive an email with a tracking number once the package has been shipped. For more information contact us.

What if I haven’t received an invoice?

If you make your payment and haven’t received an invoice within 24 hours, please contact us.